Privacy, Cookie & GDPR Policy

Last Updated: October 2026

Data Controller: Theatre Street Performing Arts Limited

Contact Email: office@theatrestreet.com

1. Introduction

Theatre Street Performing Arts Limited ("we", "our", "us") is committed to protecting the privacy and personal data of our students, parents, guardians, and website visitors. This policy explains how we collect, use, store, and share your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect personal information necessary to deliver safe dance and musical theatre instruction, manage admissions, and process payments. This includes:

  • Parent/Guardian Details: Name, email address, phone number, emergency contact details, and billing address.

  • Student Details: Name, date of birth, medical conditions, allergies, injuries, or special educational needs relevant to physical dance instruction.

  • Payment Information: Bank details and payment history (processed securely via our third-party payment providers).

  • Digital & Media: Photos or video recordings of students taken during classes or performances (collected only with explicit parental consent).

3. How We Collect Your Data

We collect data when you:

  • Register for classes, workshops, or free trials online via our booking systems.

  • Fill out contact forms or sign up for newsletters on our Squarespace website.

  • Communicate with us via email, phone, or social media platforms.

4. How We Use Third-Party Platforms

To run our academy efficiently, we share necessary data with trusted third-party service providers. We do not sell your data.

  • Squarespace: Hosts our website and processes website contact forms.

  • Membermeister: Our central student management platform where student records, class registers, and contact information are securely stored.

  • GoCardless & Stripe: Process automated Direct Debit and card payments securely. We do not store full payment card details or bank account numbers on our local servers.

  • Facebook & Instagram (Meta): Used for news, community updates, and academy highlights. Photos or videos of students are only posted if explicit opt-in consent has been provided.

5. Cookie Policy

Our website (hosted on Squarespace) uses cookies—small text files saved on your device browser—to help the site function correctly and analyze visitor traffic.

  • Necessary & Functional Cookies: Essential for page navigation and website features.

  • Analytics & Social Media Cookies: Help us understand how visitors interact with our site and measure engagement from social media channels (such as Facebook and Instagram).

  • Managing Consent: When you visit our website, you can accept or decline non-essential cookies via our cookie banner. You can also adjust your browser settings to block or delete cookies at any time.

6. Data Retention & Security

We store personal data securely within our password-protected platforms (Membermeister, Squarespace, GoCardless, Stripe). We retain student records for as long as the student is enrolled with us, and for a period thereafter as required by UK legal, tax, and insurance regulations. Medical details are deleted once a student leaves the academy.

7. Your Rights Under UK GDPR

You have the right to:

  • Access a copy of the personal data we hold about you or your child.

  • Request corrections to inaccurate information.

  • Request the deletion of personal data (where legal retention obligations do not apply).

  • Withdraw consent for media usage or marketing communications at any time.

To exercise any of these rights, please contact us at office@theatrestreet.com.

8. ICO Compliance & Complaints

Theatre Street Performing Arts Limited complies with data protection obligations under the Information Commissioner’s Office (ICO), the UK’s independent body set up to uphold information rights.

If you have any concerns regarding how we handle your personal data, we ask that you contact us at office@theatrestreet.com first so we can resolve the issue. You also have the right to lodge a formal complaint at any time directly with the Information Commissioner's Office via their website at www.ico.org.uk or by calling 0303 123 1113.